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Bella Rose Travel

What to expect

Prior to becoming a travel consultant, I was a project manager by trade so I view every vacation as a project, applying those same skills to our clients’ vacations.


If you’ve never worked with an agent before, you may be asking yourself why start now? Rest assured, we’re not just ticketing agents doing what you can just as easily do online. Rather, we are your personal travel concierge, here to provide you with our industry knowledge so that you can take the guesswork out of travel. We keep track of travel trends, promotions and reviews so that you don’t. We work for you, not our suppliers, so we will match you with the supplier that’s right for you and never push into one that’s not just to bolster numbers.

  • Design Phase:
    • Scope of Project – Discuss what is needed.
    • Research best options for your needs.
  • Proposal Phase:
    • Suggest top 3-4 options that meet criteria.
      • If acceptable, authorize approved options/work.
      • If not, we will revise proposal until it is.
      • Cover payment terms for various options (deposits, installment payments, pay in full at booking, pay upon arrival, etc.).
  • Implementation Phase:
    • Collect any missing personal details and preferences.
    • Book vacation components.
    • Discuss add-on services like insurance, transfers and tours/excursions.
    • Invoice for services and collect payment details.
    • Prepare final report (vacation itinerary) for delivery.
  • Monitoring Phase:
    • If making payments, ensure payments are processed at desired interval and for specified amount.
    • If booking with a deposit, notify client by email a week before final payment in due.
    • Remind clients of important deadlines such as online check ins and registrations.
    • Advise clients when travel documents are ready (typically electronic but if paper documents are needed, please notify us with sufficient time to mail them).
    • Notify clients of any developments (weather, politics, health & safety, rules & regulations, etc.) affecting travel plans.
    • Implement any requested changes, returning to previous phase as needed.
    • Predeparture check in to see if anything needed or any questions/concerns.
  • Review Phase:
    • Post-travel debrief with clients.

So how much does this all cost?

We make it simple…

ActivityOur Fee
Cruises$0
Resorts$0
Hotels$0
Tours$0
Rental Cars$0
Theme Parks$0 (if booked with hotel)
Air Only10% of Ticket Fare
Corporate Groups$50/guest
Planning Services (if you intend to book on your own, not with us)$50/hour
*Fee waived if you are purchasing air in connection with another activity that we have booked for you such as a cruise or hotel.

Cancellations & Rescheduling: We work hard to provide you a stress-free vacation planning experience. Unfortunately, life happens and sometimes you may need reschedule or change your vacation. We understand this and will work on your behalf to seek the best possible resolution with our suppliers. In return, we ask that you understand that our suppliers do not compensate us for cancelled travel. In order to remain a viable business, able to continue providing you travel advisor services well into the future, we must charge a $50 per passenger cancellation fee on all cancelled bookings. However, if you reschedule your booking within five business days we will waive our cancellation fee.

DISCLAIMERS

Because we are compensated by our supplier(s) after you travel, we kindly ask that you refrain from asking us to research your travel needs unless you intend to book through us. While we understand that sometimes plans fall through and you may not ultimately book the vacation, asking us to perform work only to book on your own or through another agent is asking us to provide work for free. Unfortunately, many people have stolen our services over the years, some repeatedly. As a small, family-owned agency we cannot absorb these costs.

In order to deter the theft of services, any persons retaining our services who book on their own or with another agent will be assessed a research fee for services rendered, equal to $25 per passenger, that must be paid before we will research a future vacation for you. In addition, as a show of good faith, we will ask that you pay a nonrefundable, upfront retainer fee of $50 to initiate any future travel research on your behalf. The retainer will be applied to your booking if you do ultimately book with us. It will not be returned if you do not. We apologize for the inconvenience. However, this is the only fare way to remain a no-fee agency for our loyal clientele. We do highly recommend that you interview prospective agents before deciding to retain their services to ensure the one you retain is the best match for your travel needs and avoid unnecessary expense. We hope you understand.


We kindly ask that you remember we are service providers and not product vendors. We are not responsible for the quality of the products or the service received by our suppliers though we will act as your advocate in resolving any issues that may arise with them. We are also not responsible for their pricing and any pricing changes. Per contract, suppliers set the price for their products and services, rebating or discounting by us is forbidden. Please bear this in mind when reviewing proposals as well as in cases where pricing changes in the time between proposal and booking.


Due to the inconsistent quality of accommodations and lack of proper customer service channels, we will not place guests in Airbnb, VRBO or similar properties. To do so would put us in jeopardy with our insurance carrier, harm our reputation, and – most importantly – create the potential for un-enjoyable vacation experience for our clients.

For our complete Terms & Conditions, please click here.

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debra huettner
debra huettner
2021-12-08
It was a pleasure to work with Cory booking our cruise he was helpful on any questions we had always responded quickly to messages made sure we understood everything we will continue to book our vacations with him and the surprise gift on the ship was awesome
Carolina Donato-Bautista
Carolina Donato-Bautista
2021-11-28
Corey is the best travel agent there is! I checked all the qualities because he is definitely all of these. Corey is very professional, very reliable, very helpful and such a nice person to work with all the time. You will not regret it if you work with him on all your travel needs. Great job Corey! Thank you!
Elizabeth Campbell
Elizabeth Campbell
2021-11-22
Corey is great to work with and takes care to assist customers in their travel needs. He works hard for customers to have the best travel experiences and then follows up with the customer upon return from the trip. I appreciate his passion for traveling. I'm already planning my next vacation with Corey's help!
Ta'vion Williams
Ta'vion Williams
2020-07-10
Corey and his team at Deep Horizons have planned my international trips to Japan and Greece and both were FANTASTIC!!!! In fact for my Japan trip, my friends are I actually missed our flight out of Orlando, but one call to Cory and he fixed it all. If you’re planning any trip, I and can’t recommend Deep Horizons enough! Definitely takes all the stress of travel planning away!
Elizabeth Campbell
Elizabeth Campbell
2020-03-26
Corey is amazing and works with customers to ensure the details of the vacation is well planned. He is awesome to work with and has assisted me in several vacations I have planned.
Anjum Somji
Anjum Somji
2019-04-30
This review is pretty tardy, but no less heartfelt. Corey helped us with our honeymoon to Bali in April of 2018 and we could not be happier that we went through him. From being super responsive, to presenting us with all the options we asked for, Corey went above and beyond in ensuring we were not only going to have a great time, but that we were comfortable making our choices. He researched multiple flight options, hotels, and even the best time of year to visit, so we’d have a great time from the moment we left home until we returned – he was even available while we were in Bali and had questions about some of our excursions. We felt completely at ease making choices on what was the best for us – having worked with other services before I’ve felt like a number or a source of revenue, rather I felt like a person whose budget and preferences were at the forefront of any decision making. Since our trip to Bali, I’ve used Corey’s services to book a trip to Vegas and received the same attention, quality of service, and suggestions/tips! It’s great to be able to depend on someone for a trip large or small and I cannot wait to work with Corey again to book our upcoming trip to Thailand. Thanks for everything Corey!
ibe
ibe
2019-04-27
John Murray
John Murray
2019-02-11
More than once, Deep Horizons has come through with better deals and suggestions on trips plus taken care of every detail so all I had to do was enjoy the adventure! Added thoughtful free extras like the champagne in the room, chocolates, wine at dinner and cocktail parties were greatly appreciated.
James Engle
James Engle
2018-09-23
Great company to work with For any travel plans! I’ve used them for everything from simple hotel reservations, theme park packages, and long distance travel! They go the extra mile and take great care of their customers! I’ll definitely use them again and highly recommend them!
Google rating score: 4.6 of 5,
based on 9 reviews

Bella Rose Travel is a fully licensed, bonded, and insured independent travel agency located in the state of Florida.

FL Sellers of Travel Ref. No. ST42368

(904) 888-5104

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